Refund policy
Thanks so much for supporting Sunday Butter! ♡ As a small, made-to-order studio, we create each item specifically for you after you place your order. This allows us to be more sustainable and avoid waste.
Change of Mind / Sizing
Because every piece is custom-made, we are unable to offer returns or exchanges for change of mind or incorrect sizing. We ask that you please check our size guides carefully before ordering - we want you to love your new pieces!
Damages & Issues
While we take great care in preparing your order, mistakes can occasionally happen in production.
If your item arrives damaged, defective, or if you receive the wrong print, we will absolutely make it right. Please contact us within 14 days of receiving your order with:
- Your order number
- A photo and description of the issue
We will review your request and arrange for a free replacement if applicable. If a replacement isn't possible, we will issue a full refund.
How to Reach Us
Just pop us an email at hello@sundaybutter.com.au and we'll do our best to get it sorted for you.
Note: Please do not return items to the address on the package without contacting us first, as we may not be able to process them.